Our contact informationWe have setup a variety of different contacts to better serve you:
Sales@Ultimate3DHeaven.com
Info@Ultimate3DHeaven.com
Support@Ultimate3DHeaven.com
All questions are typically answered within 24 hours. Due to the wide range of products all support is done via email.
Shipping Information:Orders are typically shipped within 24 hours of purchase. We offer a very low flat rate shipping of only $4.95 (to any US address) $24 to Canada or only $39 (to any address worldwide). For this low flat rate you can order as many items as you like e.g. 20 DVD movies and 10 3D glasses is only $4.95 S&H.
Refund and Return Policies:All Returns Must Be Postmarked within 14 days of the date that the merchandise arrived (for the item to be eligible for an exchange or refund) otherwise our warranty will apply. Defective items will be replaced if we have the exact same item in stock. Returns for refund will be subject to a 20% restocking fee and S&H charges are non refundable. Additional restocking fees may be charged if the item is damaged, heavily used and or missing components.
Click here for:
Our Returns & Repairs FormFor additional information or questions please contact Returns@Ultimate3DHeaven.com
Unless otherwise noted every item listed on Ultimate3DHeaven.com comes with a full 90 day replacement warranty.